HOW DO THE SESSIONS WORK?

I normally conduct an initial evaluation that will last from 1 to 4 sessions. During this time, we can both decide if I am the best person to provide the services that you need. If we decide to work together in psychotherapy, I will typically schedule at least one 45- minute session per week at a time we agree upon. Once an appointment hour is scheduled, you will be expected to pay for it unless you provide 24 hours advance notice of cancellation.

WHAT ARE YOUR FEES?

My fee for a 45-minute psychotherapy session is $250. For couples and families, each session is 1-hour long, and the fee is $275.

HOW DO YOU ACCEPT PAYMENTS?

Unless otherwise agreed upon, payment is expected at the beginning of each session. I accept electronic payment, cash, or check. If paying by check, please pay to the order of Heather Collins, LCSW.

HOW DO I GET REIMBURSEMENT FROM MY HEALTH INSURANCE?

I am an out of network provider and do not bill insurance companies directly. However, many insurance companies offer reimbursement, and I can provide you with a monthly billing statement called a “superbill” that you can submit for reimbursement.

WHAT IS YOUR CANCELLATION POLICY?

Once an appointment hour is scheduled, you will be expected to pay for it unless you notify me of your need to cancel 24 business hours prior to your scheduled appointment (e.g. for Monday appointments, cancelling by the previous Friday). It is important to note that insurance companies do not provide reimbursement for “no shows” or cancelled sessions. In the event that you incur a “no show” or “late cancellation” fee, you are responsible for the total amount of the billed charges.

Late cancellations or no-shows will be charged the full session fee.

WHAT IS A GOOD FAITH ESTIMATE?

AKA as the 2022 Federal No Surprises Act. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises (http://www.cms.gov/nosurprises)